Electronic Services
Enhanced Online Services – Online Banking and Bill Pay
Check Out These New Online Banking Features…
Thanks to a recent system upgrade, you can now enjoy these enhancements to our FREE Online Banking service:
- View Check Images - You can now view and print images of your cleared checks!
- Purchase Certificates of Deposit Online - Purchase and fund your CDs online.
- Seamless Navigation - Single Sign On - From our Online Banking, you can go to our Bill Pay feature or view your e-statements without needing to log in a second time.
- Reactivate Your Password Online - If you forget your password, it can now be reactivated online and emailed to you immediately.
- Make Card Requests - Request an additional ATM, debit or credit card, or place a block on a card.
- Update Your Information - Update and maintain your personal information with the credit union online, such as mailing addresses, phone numbers, e-mail address, password, etc., or add a note for credit union personnel to view.
All this is added to the convenience of handling your financial transactions online when it’s convenient for you. Monitor account balances, track transactions, make loan payments, and transfer funds between your accounts anytime 24 hours a day, 7 days a week. And it’s all done efficiently, accurately and privately. No need to visit or call the Credit Union - or to wait a whole month to receive your statement. Sign up for FREE Online Banking - and FREE E-Statements, too.
Try Our Upgraded Bill Pay Service...
It’s quick, easy and accurate. Paying bills online is one of the biggest time-savers created by online banking. You enter account information—merchant names, addresses, amounts to pay, etc.—when you sign up for the service. You can then set up automated payments to handle recurring bills, or return to the site to pay a bill with a mouse click. Pay virtually anyone, anytime, from anywhere.
Now, with our system upgrade, you can enjoy these enhancements:
- Set Actual Payment Dates - Rather than entering the payment due date, you can now enter the date you wish to have the funds debited from your account.
- Real-Time Transactions - When you request a payment for the same day, the funds are debited immediately.
- 100% Payment Guarantee - You will never pay a late fee or penalty for a properly scheduled payment of up to $25,000. If for any reason beyond the member’s or the Credit Union’s control, a properly scheduled payment up to $25,000 is posted late, we will ensure that late fees and finance charges are removed by the merchant and that the member’s account with the merchant is appropriately noted.
- Seamless Navigation - Single Sign On - From our Online Banking, members click on “Pay Bills” and are directed to the Bill Pay feature without needing to log in a second time.
- 24/7 Service Assistance - Whether you’re a first-time user looking for assistance in setting up an account, or an experienced member adding a payee, you will find telephone and email support 24 hours a day, 7 days a week. Simply call 1-888-204-1996.
- It’s FREE with E-statements and a Checking Account –Bill Pay is FREE when you have a checking account and have signed up for e-statements with us. If you don’t currently use these services with Westerra, it’s just $4.95 monthly. Sign up today for all three. You’ll enjoy the online convenience of the complete package!
Bill Pay is very safe with Secure Sockets Layer (SSL) encryption, personalized IDs and passwords, and other protective procedures in place. The new Bill Payment Center enables you to perform most Bill Pay functions from one comprehensive screen, giving you the opportunity to quickly and easily control how your bills are paid. Plus, you’ll save money by purchasing fewer paper checks, as well as eliminating the need for stamps and envelopes. Enrolling for Bill Pay is easy. Sign in to Online Banking, then select Bill Payment from the main menu. If you are not yet enrolled in Online Banking, click here.
FREE Electronic Statements
Want your statements sooner? You can now access your account information faster and at your convenience-including your monthly account statements, credit card statements and your home equity line of credit billing notices. There’s no need to wait for your statement to arrive in the mail or to bother with storing bulky statement envelopes; it’s paperless! E-Statements let you store up to six months of account history, too!
› Sign Up For Electronic Statements Here
