Business Services

To log in to business online banking and bill pay:

• Enter your username and password on any page of the website in the top right corner of the screen.

• Click the login tab, then select the "Business" tab.

• If you have forgotten your password, click on the "Forgot Your Password?" link and the system will guide you through the process of gaining a new password.

• If this is your first time using business online banking and bill pay, click the "First time users enroll here" link.

  • Read and accept the business online banking disclosures and enter your business account number, your Tax Identification Number (TIN), email and zip code.

  • Next, create a username and choose an email address to receive your temporary password at.

  • Enter your temporary password and then create a new password.

  • Once you are logged in, you will be prompted to choose and answer three security questions and confirm or edit your contact information.

To use bill pay, log in to your business online banking account and click the bill pay widget.

Please make sure you are using one of the supported browsers to view business online banking:

• Google Chrome: Latest two versions

• Firefox: Latest two versions

• Microsoft Edge: Latest two versions

• Safari: Last two major versions

• iOS: Last two major versions

• Android: Last two major versions

When you sign up for eStatements, we stop mailing your paper statement.

To view your eStatements, click the eDocuments widget. 

To enroll, log in to online business banking and select the "More" widget, then select the "eDocuments" widget, then click "Statements" tab. In most cases, eStatement enrollment is immediate. However, you may receive a paper statement if you enroll after a monthly statement has already been generated.

You can view your eStatements within all account types.

• Click on the "Message Center" widget or on your name in the top right corner — click on "Messages"

• Then click compose

• Choose:

  • A subject

  • The account you’re messaging about, or you can also choose "No Specific Account"

  • Type your message

  • Attach a file if necessary

• Click "Send Message"

Bills will be paid on the date on which you scheduled the payment to be made.

Your account will be debited on the day on which you scheduled the payment to be made.

eBills allow you to receive your bills electronically within business online banking. Your payees must offer this option in order to take advantage of this feature.

When adding a payee who is eligible for eBills you can select "Set up eBills" and verify your account with specific information. For example, you may be asked to provide your username and password for the provider, your account number, your billing ZIP code and/or the last four digits of your Social Security (SSN) or Tax Identification Number (TIN).

You will then be able to see your bill amount and due date from within the Bill Pay Dashboard. This makes paying your bills quick and easy.

Companies that provide bills through this service will allow you to view any eBills you are authorized to see, based on the information you provided during the sign-up process.

In some cases, these companies may elect to allow you to view bills where another individual's name, such as a spouse, is on the account, as long as you successfully provide the verification information required by the biller or payee.

Please make sure you are aware of the biller or payees’ policies.

If you have any questions while you are using Westerra’s bill pay service, call us at 303-321-4209 or 1-800-858-7212 or send us a secure message through business online banking.