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Member Assistance Resource Center

We understand that life can take unexpected turns, and when it does, you don't have to face it alone. Whether you're dealing with disruption, damage to your home, time away from work, or other challenges, we’re here to help with personalized financial solutions and compassionate guidance.

Whatever you're facing, we're here to support you.

Contact us at: WesterraCanHelp@WesterraCU.com or call us at 303-321-4209.

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Westerra Cares: Government Relief Loan

Westerra Credit Union is offering a special 6-month, 0% APR* interest loan to help members affected by the federal government shutdown. This loan is designed to provide financial relief and bridge the gap between paychecks during this period. To qualify, members must provide a furlough notification letter along with a recent pay stub or proof of direct deposit into their Westerra account. Our team is here to assist you through the application process and answer any questions.

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You can schedule an appointment virtually, by phone, or in person at a branch.

Access your accounts anytime through:

If you need help using any of these services, please contact us at: 📞 303-321-4209 📧 Email@WesterraCU.com

It’s important to us to support our members through challenging times. Please reach out — we're ready to help.

Resources

Westerra Cares - Member Resource Page

Westerra is dedicated to serving you safely.

Please let us know how we can help.

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*APR = Annual Percentage Rate

The Westerra Cares: Government Relief Loan is available exclusively to existing members of Westerra who joined prior to October 1, 2025. Loan eligibility requires submission of a government furlough letter along with proof of income through a pay stub or direct deposit into a Westerra account. Loan amount is limited to the member's net monthly salary or $7,500 whichever is less and may be extended if the federal government shutdown continues beyond 30 days. This is a 0% APR interest loan with a 6-month full balance repayment term. No credit score review is required. Additional terms and conditions may apply. Offer valid only during the government shutdown period and subject to change or withdrawal at any time. Federally insured by NCUA. Equal Housing Lender.